Our commitment to quality underpins every credential we issue. This policy outlines our systematic approach to maintaining the highest standards.
Competency frameworks developed through rigorous research, industry consultation, and expert review.
Regular validation of assessments to ensure they accurately measure required competencies.
Independent external audits and benchmarking against international standards.
Systematic collection and analysis of feedback to drive ongoing enhancement.
Review of competency frameworks and assessment criteria by the Standards Committee
Regular sampling and moderation of assessments to ensure consistency and fairness
Systematic review of candidate feedback and satisfaction metrics
Independent third-party audit of QA systems and processes
Audit of verification systems to ensure credential integrity
Review of educational content against current research and best practices
The Standards Committee has overall responsibility for quality assurance, including approval of assessment criteria, review of QA reports, and recommendation of improvements.
Learn about governanceQuality assurance is not a one-time activity. We systematically collect feedback, analyze trends, and implement improvements to ensure our standards remain current and our processes effective.